Packages
What's included in the package?
The package includes a festival ticket, accommodation, and other services depending on the selected package. Details about included services can be found on the individual event page.
Payment
How can I pay?
Payment is possible in several ways: by card, via PayPal, by bank transfer, or in installments. More information about payment options can be found at checkout.
Reservations
Can I cancel my reservation?
You can cancel your reservation in accordance with the general terms and conditions. Cancellation and refund conditions depend on the cancellation time and package type.
Need additional help?
Our team is happy to help Monday to Friday between 8 and 16.
We will reply to messages sent via email or WhatsApp as soon as possible.
Prefer in person? Visit us.
If you prefer personal contact, you can visit us at our office.
We are available Monday to Friday between 8 and 16 – no appointment needed.